The Telecom Analytics for Fraud management and Consumer Protection (TAF-COP) portal
Department of Telecommunications (DoT) has taken several measures to ensure proper allocation of telecom resources by Telecom Service Providers (TSPs) to subscribers and protect their interests in ensuring reduction of frauds. As per existing guidelines, individual mobile subscribers can register up to nine mobile connections in their name.
This website has been developed to help subscribers, check the number of mobile connections working in their name, and take necessary action for regularising their additional mobile connections if any. However, the primary responsibility of handling the Customer Acquisition Form (CAF) lies with the service providers.
The facilities provided in this portal are as under:
DoT has released guidelines on Customer Acquisition. These guidelines permit registration of up to nine mobile connections in a Subscriber’s name - Click here.